We conduct highly detailed evaluations of organizations that can include onsite inspections, staff interviews, focus groups and document reviews. Our objective is to provide guidance to organizations in achieving sustainable performance excellence.
Sterling International offers several levels of assessments so organizations can match the depth of engagement and resources they are able to commit to where they are on their Path to Excellence.
All Assessments are based on the Sterling International Framework for Sustainable Performance Excellence.
These varied processes give you the opportunity to choose the right assessment tool for your organization, interact with Sterling International / Baldrige experts, and receive a feedback report with strengths and opportunities for improvement, as well as recognition at the Annual Sterling International Conference.
Different levels from least to high complexity:
Designed For
Organizations that need to assess its culture as well as the maturity level, and link it with the overall performance
Assessment Context
Organizational Culture and Maturity Level.
Application
Online Survey (Arabic and English).
Feedback Report
Executive Summary feedback report with exact summarizing key strengths and opportunities related to the culture, and make recommendations for cross-cutting improvements.
On-Site Visit
1 Day to describe the findings and recommendations.
Designed For
Organizations that are committed to improving their leadership/management systems based on the globally recognized Sterling International/Baldrige Framework.
Assessment Context
Onsite visit includes interviewing employees at all levels of the organization, and reviewing additional documents and results.
Application
20-page application including answers to all organizational profile and categories 1 -7 questions.
Feedback Report
Receive a feedback report at the Category level with strengths, opportunities for improvement, and an Executive Summary with recommendations for key, cross-cutting improvements.
On-Site Visit
Designed For
Assessment Context
Formal external assessment consists of off-site and onsite assessment of how well processes are defined, aligned, deployed, evaluated, and improved.
Application
5 pages organizational profile and a 50 pages application responding thoroughly to all questions of the Sterling International Criteria.
Feedback Report
Feedback report at the Criteria item level which identifies strengths, opportunities, and cross-cutting themes.
On-Site Visit
Designed For
Sterling International Award recipients’ organizations looking for retaining the role model status and ensuring long term success and sustainability in a competitive environment.
Assessment Context
Formal external assessment consists of off-site and onsite assessment of how the organization have strengthened, improved, and innovated winning systems to ensure long term success and sustainability in a competitive environment.
Application
Updated organization profile and a 20-page application describing the improvements.
Feedback Report
Expanded Executive Summary level feedback report with cross-cutting themes for the organization to focus on.
On-Site Visit
The award is a testimony to their accomplishments in their respective fields and their commitment to exemplary quality in all aspects of their operation. Winning a Sterling International Award raises an organization’s profile and enhances its public standing on a global stage. It can help the organization to attract new business by adding a level of prestige to its reputation. And it positions the organization as a role model to others in the industry.
The award is available to organizations in: Business, Education, Healthcare, Government, Nonprofit, and Manufacturing.