Reach New Heights with Sterling International

Want to boost customer satisfaction, inspire your team, and improve your bottom line? The Sterling International / Malcolm Baldrige Framework provides a clear path to achieving your organizational goals. We help you connect the dots between your processes and results, creating a high-performing culture that delivers exceptional value.

Our Services

Boost Your Bottom Line with Sterling International by up to 4.4X your Current Profits.

Ready to see your profits skyrocket? Organizations leveraging the Sterling International Framework, based on the renowned Baldrige Criteria, have seen remarkable results: median revenue growth of 64%, job growth of 63%, and expansion to new sites by 39%. A study by Thomson Reuters revealed that Baldrige Award recipients outperformed the S&P 500 by an astounding 4.4 times to 1.

Our Industries

820:1 Proven ROI

One of the most striking pieces of evidence for the Baldrige Criteria's effectiveness comes from a 2011 economic study. For every $1 spent on the Baldrige Program, the U.S. economy saw a benefit of $820. That's an astonishing 820:1 return on investment.”. No other framework got Similar or even close to results.

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Transform Your Financial Results with Sterling International

We've helped organizations across various sectors achieve impressive outcomes, including a profit margin jump from 2.6% to 23% for one small business and a strong 4.6% operating margin for a hospital in a challenging industry. Are you ready to achieve similar transformative results for your organization?

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No Two Journeys to Excellence Are Alike - Yours is Extraordinary

The Sterling International Framework provides a flexible roadmap, not a one-size-fits-all solution. This allows you to define what excellence truly means for your organization. We'll work with you to create a customized path that aligns with your mission and vision, leading to sustainable success.

Our Services

Achieve Sustainable Excellence Without the Complexity

We guide organizations to sustainable excellence —maximizing efficiency, streamlining operations, and driving long-term impact.

For Organizations Seeking Global Recognition

Position your organization among the world's best through industry-leading certifications, benchmarking, and excellence awards.

For Organizations Ready to Transform

Enhance performance, streamline operations, and create sustainable success with our structured transformation programs.

Who We Are

Sterling International is a proud member of the Malcolm Baldrige Alliance and the global partner of the Florida Sterling Council, a leading provider of organizational consulting for over 25 years.

Sterling International is a proud member of the Malcolm Baldrige Alliance and the global partner of the Florida Sterling Council, a leading provider of organizational consulting for over 25 years. The Malcolm Baldrige National Quality Award is the pinnacle of achievement for organizations in the U.S., recognizing excellence across all sectors. The Florida Sterling Council, with its esteemed Board of Directors and a network of over 150 experienced examiners, applies the Baldrige Criteria to help organizations worldwide achieve operational excellence.

About Us

Our Services

We provide a comprehensive range of professional services designed to help your business thrive and achieve its goals:

Performance Excellence Assessment

Is your organization performing at its peak? Many companies struggle to identify hidden performance gaps that...

Strategic Leadership Development

Is your leadership team prepared for the challenges of tomorrow? Ineffective leadership can significantly limit an...

Customized Strategy Deployment

Translating strategy into action can be complex. Sterling International’s Customized Strategy Deployment provides the clarity, alignment,...

Organizational Performance Coaching

Is your organization struggling with employee disengagement, declining productivity, or a lack of clear direction? These...

Global Excellence Recognition

Are you ready to Position your organization among the world’s best? Sterling International helps you prepare...

Insights & Resources

Need practical knowledge to achieve your business goals? Sterling International’s Insights & Resources provides useful knowledge...

Our Partners

Sterling International partners with leading U.S. institutions—including Florida State University, Florida International University, and Innovative Group USA—to deliver exceptional service and drive tangible results. Working alongside the Sterling Council and the Baldrige Alliance, we develop accredited management programs that equip organizations with high-performing teams ready for sustained success. These strategic alliances empower us to provide innovative, impactful training solutions that foster sustainable excellence.